Frequently Asked Questions…..
Yes, an account will be issued on the day of your visit and it is expected that all accounts (other than for surgery) will be settled on the day of consultation.
Unless you are certain of the nature of your appointment, it is often best not to drive yourself to the appointment as eye drops which dilate the pupils of your eyes are commonly used at each visit. This means you may have to wait 1 to 2 hours before being able to drive after the appointment. If you do intend to drive, please bring a pair of sunglasses with you.
Please allow at least 90 minutes for your appointment Extra time may be required if further test or minor procedures are performed on the day.
Appointments are normally offered between the hours of 8.30am and 5.00pm, Monday to Friday. We are mindful of emergency situations and will take appointments at other times in appropriate circumstances.
Yes, at your first visit you will be asked to complete a patient Registration form. Please bring your current Medicare, Pension, Health Care, and private insurance cards with you to complete this form and a list of current medication.
Yes. You will need a current referral from your local doctor or optometrist. Most referrals are in effect for a period of 12 months from date of issue, so please check this before your appointment. This is important for you because it will enable you to claim the maximum rebate from Medicare